TigerBD Privacy Policy — How We Keep Your Information Secure

Various types of information are collected while you use the TigerBD platform. The purpose is always to provide you with better service and to ensure platform security.

Beyond the information listed above, TigerBD does not collect any unnecessary data. Only the information strictly required to provide our services is requested.

TigerBD uses your information only for specific, defined purposes. No data is ever used beyond its intended scope.

How we use your information:

• Account Management: For registration, login verification, and account security
• Payment Processing: To process deposits and send withdrawals
• KYC & Legal Compliance: For identity verification in compliance with applicable laws
• Fraud Prevention: To detect and prevent suspicious activity
• Customer Service: To resolve your issues quickly and accurately
• Platform Improvement: To analyze usage patterns and improve our services
• Contact: To send important updates, security alerts, and promotions

TigerBD follows the highest industry standards for data protection, with both technical and administrative security measures in place.

Technical Security Measures:

• All data transfers secured with 256-bit SSL/TLS encryption
• Database information stored with AES-256 encryption
• Firewall & Intrusion Detection System (IDS)
• Regular security scans and penetration testing
• Real-Time System Monitoring

Data Retention Period:

Data for active accounts is retained for as long as the account remains open. Upon account closure, data is kept for a maximum of 5 years in accordance with legal retention requirements, after which it is securely deleted.

TigerBD does not sell or rent your information to third parties. However, there are limited circumstances where data may be shared:

• Payment Processors: Necessary information is shared with mobile banking providers or banking partners to process transactions. They are equally bound to maintain the same level of confidentiality.
• Game Providers: Limited data may be shared with partner game companies to operate games — no personally identifiable information is included.
• Law Enforcement: Information may be disclosed in response to a court order or lawful government request.
• Fraud Prevention Services: Data may be shared with trusted security partners to detect and prevent fraudulent activity.

Outside of the above cases, your information is never shared with third parties. All our partners are bound by a strict data protection agreement.

TigerBD uses cookies and similar technologies to improve platform performance and personalize your experience.

Types of cookies we use:

• Essential Cookies: For maintaining login sessions and platform security — these cannot be disabled as the platform requires them to function.
• Performance Cookies: To analyze which pages are most visited — this data contains no personally identifiable information.
• Functional Cookies: To remember your language preference and theme settings.
• Marketing Cookies: To show you relevant promotions — you can opt out at any time.

You can block or delete cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

Every registered user on TigerBD has the following rights over their own data:

To exercise these rights, contact TigerBD's support team. We typically process requests within 7 business days.

Data Portability: You may request your account information and transaction history in a standard format (CSV or PDF).

TigerBD is strictly for adults aged 18 and above. We do not knowingly collect information from anyone under 18.

If we ever discover that a user under the age of 18 has created an account:

• The account will be closed immediately
• All collected data will be permanently deleted
• A parent or guardian will be notified if required

If a parent or guardian suspects their child is using TigerBD, please contact our support team immediately.

TigerBD may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered mobile number or through a platform notification.

If you do not agree with the updated policy, you may stop using the platform and request account closure. Continued use of TigerBD after any changes will be considered acceptance of the new policy.

You can check the "Last Updated" date at the top of this page to see when the policy was most recently changed.

If you have any questions, concerns, or complaints about the Privacy Policy, please contact TigerBD's support team. We are ready to help you.

• Live Chat: Available 24 Hours / 7 Days
• Email: [email protected]
• Response Time: Typically within 7 business days

We take every privacy-related request seriously and work to resolve it promptly. Your trust and confidence are TigerBD's greatest asset.